For most things
hello@aureniagroup.comQuestions, feedback, suggestions, “hey, this thing is weird”. Casey reads these. Reply usually within two or three days.
Help with the app
support@aureniagroup.comStuck on something, found a bug, need your data exported or deleted. We aim to answer within one business day.
Writing about us
press@aureniagroup.comPress, podcasts, interviews. Fact sheet, founder quotes, and logos live on the press kit.
One note on response time
The whole team is small. We answer thoughtfully rather than quickly. If something is genuinely urgent — your data, a privacy concern, an accessibility issue blocking your use of the app — say so in the subject line and we'll jump it.
We don't have a phone line, a chat widget, or a Slack community. Email is the whole surface. We like it that way.