Our commitment
HeyFamily is a product for parents. Parents come with every kind of body, eye, ear, and reading style. We want the app to feel calm whether you're reading it with your eyes, listening to it through a screen reader, or navigating it with a switch.
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA conformance level in both the marketing site and the apps.
What works today
- Color contrast. Body text and interactive elements meet AA contrast against their backgrounds in both HeyDad and HeyMom palettes.
- Screen readers. The apps are labeled for VoiceOver (iOS) and TalkBack (Android). Nudges read aloud as full sentences, not fragments.
- Type sizing. The apps honour your system text-size setting. The site reflows cleanly from 320px to 1440px+.
- Tap targets. All interactive elements are at least 44×44 points.
- Focus states. Keyboard and switch users see a visible focus ring on every interactive element.
- No flashing. Nothing in the app or site flashes more than once every five seconds.
- Reduced motion. If your system has “reduce motion” enabled, the gentle animations on this site and in the app are disabled.
- Information without color. Nudge types use a label and an icon — not only color — so they're distinguishable without seeing the amber/blue/green.
What we're still working on
Honest list, updated as we close things out:
- Higher-contrast theme variants for the warm-on-cream palette — currently in design.
- Dyslexia-friendly font option in the apps — researching which families read best for our content register.
- Full keyboard shortcut documentation for the web companion.
Where we know we're behind
- We don't yet offer captions on the rare in-app illustrated animations. We will.
- Some of the more decorative on-site phone mock-ups are not labelled as decorative for screen readers in this release. We're fixing this in the next site update.
How to tell us we've missed something
If something in the app or on the site doesn't work for you, please write to accessibility@aureniagroup.com. Tell us what you were trying to do, what device and assistive tech you were using, and where it broke down. We aim to acknowledge within one business day and ship a fix within two weeks for blocking issues.
Accessibility bugs jump the regular queue. They're not feature requests.
Standards and audits
We'll publish independent audit results here as they happen. Until then, we're self-attesting to the conformance level above, with the caveats listed in “Where we know we're behind”.